Terms and Conditions
Last Updated: June 1, 2024
1. Introduction
Welcome to PlainSignal. These Terms and Conditions govern your use of our website (plainsignal.click) and the services we provide, including photography services, digital content, workshops, and any other products or services offered by PlainSignal (collectively, the "Services").
By accessing our website or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or Services.
2. Use of Our Website
2.1 Account Registration
Some parts of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
2.2 Accuracy of Information
When you create an account or provide information on our website, you agree to provide accurate, current, and complete information. You agree to update your information as necessary to maintain its accuracy.
2.3 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using our website in any way that violates applicable laws or regulations
- Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our website
- Using our website to send unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of solicitation
- Impersonating another person or entity or falsely stating or misrepresenting your affiliation with a person or entity
- Attempting to access any part of our website that you are not authorized to access
- Using any automated means, including bots, scrapers, or similar technologies, to access our website or collect information from it
- Uploading or transmitting viruses, malware, or other types of malicious code that will or may negatively impact the functionality of our website
3. Intellectual Property
3.1 Our Intellectual Property
The content on our website, including but not limited to text, graphics, images, photographs, videos, logos, icons, software, and all other elements of the website, is owned by or licensed to PlainSignal and is protected by copyright, trademark, and other intellectual property laws.
PlainSignal retains all rights, title, and interest in and to our website and its content. Nothing in these Terms and Conditions grants you a right or license to use any of our intellectual property without our express written consent.
3.2 Photography Copyright
All photographs created by PlainSignal are protected by copyright law. When you purchase our photography services, you are purchasing the right to use the images under specific terms, not the copyright to the images themselves.
Unless explicitly stated in a separate written agreement, PlainSignal retains the copyright to all photographs we create, including those commissioned by clients. The specific usage rights granted to clients will be outlined in individual service agreements.
3.3 User Content
If you submit, post, or share content on our website (such as comments, reviews, or testimonials), you grant PlainSignal a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms and Conditions or cause injury to any person or entity.
4. Photography Services
4.1 Booking and Deposits
When booking our photography services, a non-refundable deposit is required to secure your date and time. The deposit amount and payment schedule will be specified in your service agreement.
4.2 Cancellations and Rescheduling
If you need to cancel or reschedule a photography session, please notify us as soon as possible. Our cancellation and rescheduling policies are as follows:
- Cancellations made 30 days or more before the scheduled session: deposit is non-refundable but may be applied to a rescheduled session within 6 months of the original date.
- Cancellations made 14-29 days before the scheduled session: 50% of the total fee is due.
- Cancellations made less than 14 days before the scheduled session: 100% of the total fee is due.
- Rescheduling requests are subject to availability and may incur additional fees.
4.3 Delivery of Images
We strive to deliver your photographs within the timeframe specified in your service agreement. Typical delivery times are:
- Portrait sessions: 2-3 weeks
- Weddings and events: 4-6 weeks
- Commercial projects: as specified in the project contract
Delivery times may be extended during peak seasons or due to circumstances beyond our control.
4.4 Image Selection
We carefully select and edit the best images from your session. The number of delivered images will depend on the package you've purchased and will be specified in your service agreement.
4.5 Usage Rights
Unless otherwise specified in writing, clients are granted a personal, non-commercial license to use the images. Commercial usage rights must be separately negotiated and may incur additional fees.
4.6 Model Release
Unless you explicitly opt out in writing, you grant PlainSignal permission to use images from your session for portfolio, social media, advertising, and other promotional purposes.
5. Workshops and Educational Content
5.1 Registration and Payment
Registration for workshops requires full payment in advance to secure your spot. Specific payment terms will be provided at the time of registration.
5.2 Workshop Cancellations
Our workshop cancellation policy is as follows:
- Cancellations made 30 days or more before the workshop: full refund minus a processing fee (typically 10% of the workshop cost).
- Cancellations made 14-29 days before the workshop: 50% refund.
- Cancellations made less than 14 days before the workshop: no refund.
5.3 Workshop Changes
PlainSignal reserves the right to make changes to workshop schedules, locations, or instructors if necessary. In the event of significant changes, participants will be notified and offered the option to receive a full refund if they choose not to attend the modified workshop.
5.4 Educational Content Usage
All educational content provided during workshops or through our website is for personal use only. You may not record, reproduce, distribute, or create derivative works based on our educational content without our express written permission.
6. Online Purchases
6.1 Pricing and Payment
All prices listed on our website are in British Pounds (GBP) and are subject to change without notice. Payment for online purchases must be made through the payment methods specified on our website.
6.2 Digital Products
For digital products (such as presets, digital guides, or online courses), delivery will typically be immediate after payment confirmation. Due to the nature of digital products, they are generally non-refundable unless otherwise specified.
6.3 Physical Products
For physical products (such as prints or albums), shipping times and costs will be specified at checkout. PlainSignal is not responsible for delays in delivery once the product has been shipped.
7. Privacy
Your use of our website and Services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, PlainSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use our website or Services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website
In no event shall our total liability to you for all claims exceed the amount paid by you to PlainSignal during the twelve (12) month period prior to the date of the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless PlainSignal, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website or Services, your violation of these Terms and Conditions, or your violation of any third-party rights.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the courts located in the United Kingdom, and you consent to the personal jurisdiction of such courts.
11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will provide notice of significant changes by posting the updated Terms and Conditions on this page and updating the "Last Updated" date. Your continued use of our website and Services after any such changes constitutes your acceptance of the new Terms and Conditions.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect and enforceable.
13. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any service agreements or contracts, constitute the entire agreement between you and PlainSignal regarding our website and Services and supersede all prior agreements and understandings, whether written or oral.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- By email: [email protected]
- By phone: +441894394162
- By mail: 56 King Squares, Port Lolafurt, HP13 7TG, United Kingdom